AKJ Release Improved Management Reports
AKJ is pleased to be able to offer a fully revised set of Billing Management Reports for our reseller customers. These reports are designed to provide our customers with a wide range of information to help manage revenues and margins and to identify exceptions that warrant investigation before billing runs are signed off.
The Management Reports will be made available within the Reports section of the Affinity CRM menu. As the reports are generated in real time, many of them will be automatically updated after any new daily billing data is processed, giving you as close to real time management information as is possible.
The Management Reports are grouped into a range of categories to support various aspects of managing a billing base, and when accessed online a number of the reports include the ability for key parameters to be changed to generate bespoke reports.
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Billing Administration Reports
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Billing Revenue & Margin Reports
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Detailed Margin Analysis
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Customer Reports
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Fraud Monitoring Reports
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Revenue Assurance
Features and Benefits
Improved visibility.
Complete insight into revenues and profit margin across your customer and dealer base.
Defence against fraud.
Range of fraud and revenue assurance reports based on daily imported carrier CDR.
Understand your customers and margin.
Access to customer level call and product margin analysis reports to help identify your most and least profitable customers.
Export facility.
Generate and export up to date management information for detailed analysis in excel.
Trend reporting.
Allows you to quickly see trends for revenue at customer and business level over last 13 months.
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