best practice guides
Displaying 1-7 of 7 articles
Telecoms Acronyms Explained
ACR: Anonymous Call Rejection - network based service that allows End Users to block calls from people who have withheld their numbers. ADSL: Asymmetric Digital Subscriber Line - a form of DSL, an ‘always on’ data communications technology that enables faster data... + more
Copyright 2010
Gain Unique Insight into Your Customers Business - From an Unlikely Source
When your customers want to know more about what’s going on inside their business, they could do worse than study their telephone bill. This article examines how detailed analysis of analysis of telecommunications activity can help you to identify and solve all sorts of... + more
Copyright 2010
Independent Report - Total Telecoms Expense Management
Earlier this year Aurora Kendrick James commissioned business analyst firm Quocirca to conduct and produce an independent report into how the corporate market currently views and manages telecoms expense management (TEM). The results highlighted that many companies naively... + more
Copyright 2010
Separating Business from Pleasure
Looking at the Issue of VAT Relating to Personal Calls Made on Business Mobiles Organisations from both the public and private sector are coming under increased pressure to ensure that they adopt strong corporate governance across the board. Many of these organisations are... + more
Copyright 2010
Bad Habits and Good Practice - Top Tips to Reduce Telecoms Expense
As businesses tackle the world of converged communications, where mobile phones compete for attention with fixed lines, where Voice over IP (VoIP) services promise a cost-free nirvana, and where every supplier talks about reducing costs, why is it that telecoms... + more
Copyright 2010
Telecom Expense Management – Asset or Liability
How Do Your Customers Investment in Telecommunications Stack Up? An effective telecommunications strategy is critical to the success of any business. A well managed telecoms estate with a suitable strategy can significantly enhance the business performance of your... + more
Copyright 2010
What is a Bill?
In essence a bill is a notification of monies owed. However, if you dig a little deeper, you will see that your billing system is a key element to the success of your business. Managed well billing can become a real asset for your business, enabling you to provide flexible... + more
Copyright 2010
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