billing updates
Here you will find the latest updates from the Telecoms Billing industry which directly affect your business. From BT price changes to the latest guidelines from Ofcom. Register for an RSS feed from this area so that you stay up to date with this fast evolving market.
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Latest Update 23/07/2010
New Proposals for Statutory Report
Ofcom have published proposals for its statutory report on the UK’s communications infrastructure.
The recent Digital Economy Act 2010 requires Ofcom to produce a report for the Government every three years giving a clear picture of the state of the UK’s landline, broadband, mobile and broadcast networks and services.
The consultation can be found here.
Useful AKJ Documents - Glossary of Terms
Following a number of recent requests, we have updated our glossary of terms, found in our Best Practice Guides section on this website. The lists contains commonly used acronyms and services along with their meanings and additional information that we hope will help our... + more
Published 22/07/2010
Planned WLR3 Development for August 2010 Release
The latest plans for WLR3 development to be released in August include: Partial renumber for PSTN Swap functionality for PSTN Merge functionality for PSTN Unit & Cluster checks via standalone service R1400 deployment to include: Ability to order... + more
Published 22/07/2010
CPs to Include Dispute Details on Paper Bills
Ofcom have confirmed plans to make it easier for consumers to exercise their right to take unresolved complaints to a free independent resolution service. From next year, communications providers will have to include information of the relevant dispute resolution service on... + more
Published 22/07/2010
Looking at Consumer Satisfaction with Customer Service
Ofcom have recently published a research based article which looks at consumer satisfaction with customer service in the communications sector. The results indicate that when consumers are choosing a communications provider, their top considerations are price and quality of... + more
Published 21/07/2010
Reduced Mobile Number Transfer Times
As of next year, consumers will be able to transfer their mobile number to a new service provider in just one working day rather than the current two days, Ofcom have confirmed. The new regulations also require the PAC (Porting Authorisation Code) that consumers need to... + more
Published 09/07/2010
Mobile Masts Unlikely to Cause Cancer
British scientists have released findings from a study that concludes that cell phone towers are not likely to be linked to babyhood cancers. In the study observing nearly 7,000 children and patterns of early days cancers throughout Britain, the canvassers discovered that... + more
Published 30/06/2010
Telecoms Contracts Slashed
Charges that consumers face for leaving their landline phone contracts early will be cut by as much as 85 per cent, Ofcom announced last week. Over the past 18 months, Ofcom has been working with the three biggest UK landline providers, BT, TalkTalk and Virgin Media, to... + more
Published 30/06/2010
Landline Duty Scrapped
The recent budget released on the 22nd June 2010, has scrapped the idea of the landline tax. The 50p duty on landlines (local loops) announced in the Pre-Budget Report 2009 will not proceed.... + more
Published 23/06/2010
Latest Update on Internet Copyright Infringement
A proposed code of practice which implements legislative measures aimed at reducing online copyright infringement has been published by Ofcom, as part of its new duties under the Digital Economy Act 2010. Subject to consultation and approval, Ofcom expects the code to come... + more
Published 28/05/2010Previous 1 2 3 4 5 Next
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