billing updates
Here you will find the latest updates from the Telecoms Billing industry which directly affect your business. From BT price changes to the latest guidelines from Ofcom. Register for an RSS feed from this area so that you stay up to date with this fast evolving market.
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Latest Update 12/01/2012
Consultation on 4G Mobile Spectrum Award
Ofcom has published a second consultation on its assessment of future mobile competition and proposals for the award of 800 MHz and 2.6 GHz spectrum and related issues.
The consultation sets out a number of new proposals for making 4G mobile spectrum available in the UK. This includes proposals to extend coverage to at least 98% of the UK population and revised plans to promote competition.
The full consultation can be found here.
NGN Research Results
Ofcom has published three pieces of research as part of its work on simplifying non-geographic numbers (for example 08, 09 and 118 numbers) including: consumer research looking at consumers’ awareness of the cost of calling non-geographic numbers; international... + more
Published 19/12/2011Ofcom Release Draft Annual Plan
Ofcom published its draft annual plan 2012/13 and is holding a series of public meetings to hear people's views. The meetings will provide an opportunity for everyone with an interest in the regulation of the communications industries to discuss Ofcom's approach to... + more
Published 12/12/2011
Managing Internet Traffic
Ofcom have suggested how it expects ISPs to ensure customers are aware of how internet traffic is being managed on their networks. Traffic management is used by ISPs – fixed and mobile – to deal with congestion by slowing down or accelerating the flow of traffic... + more
Published 10/12/2011
Extension to Exemption for Broadband Connections
Ofcom has published a decision to extend an exemption from the Undertakings for copper Digital Subscriber Line Access Multiplexers (DSLAMs) which is wholesale technology that is used to provide broadband technology. BT has asked that the exemption is extended from 31... + more
Published 09/12/2011Consumer Experience Report Released
Ofcom have published its annual Consumer Experience Report which looks at how the communications market delivers benefits for consumers in terms of competition, choice and price. It also evaluates how Ofcom’s work has benefitted consumers over the past 12... + more
Published 08/12/2011
Latest Customer Service Levels Revealed
Ofcom have published it's latest research revealing levels of satisfaction within the ten biggest communications providers’ customer services. An overview is demonstrated below, however the full article can be found here. Overall satisfaction with customer service by... + more
Published 25/11/2011BT Wholesales Charges
Ofcom have published a further consultation in relation to the prices that Openreach, BT’s wholesale access division, can charge communications providers for access to some of its main wholesale telecoms services. On 31 March 2011, Ofcom consulted on a set of... + more
Published 23/11/2011
Ofcom Publishes Latest Broadband Speeds Research
Ofcom’s latest broadband speeds research reveals that UK consumers are benefiting from a boost to broadband speeds. The average UK broadband speed increased by 10 per cent, from 6.2Mbit/s in November/December 2010, to 6.8Mbit/s in May 2011. And almost half (47 per... + more
Published 27/07/2011
Recurring Openreach Issues Continue
We are seeing a large number of recurring intermittent Openreach Equivalence Management Platform (EMP) issues causing delays or lack of response to requests. We have an on-going bridge case with Openreach on these issues and are pursuing this matter through escalation... + more
Published 28/06/2011Previous 1 2 3 4 5 Next
