billing updates

Here you will find the latest updates from the Telecoms Billing industry which directly affect your business. From BT price changes to the latest guidelines from Ofcom. Register for an RSS feed from this area so that you stay up to date with this fast evolving market.

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Office of the Telecommunications Adjudicator First 2010 Update

The Office of Telecommunications Adjudicators have recently released their monthly update, top items included the number of unbundled lines stands at 6.4 million. The January figures for WLR lines and the number of telephone numbers using CPS were not available from... + more

Published 02/02/2010New Landline Tax

New Landline Tax

A new 50p per month landline tax is to be imposed on every home and business in the UK with a phone line under new government plans to raise £1.5 billion to help fund the roll-out of Next Generation Access broadband to 90% of Britain by 2017. Communications minister... + more

Published 29/01/2010BT Launches Superfast Broadband

BT Launches Superfast Infinity Broadband

BT Retail has confirmed costs for its new superfast broadband service, BT Infinity. The consumer version of this accelerated service uses fibre optic technology to offer download speeds of up to 40Mb/s from £19.99 per month. BT claims that upstream speeds of up to 10Mb/s... + more

Published 28/01/2010BT Wholesale Fight Back Over Lower Broadband Speeds

Speed Not Main Contributor to Broadband Customers Satisfaction

BT Wholesale fight back at the reduced speed issues with recent research from Analysys Mason. Their report concludes that their satisfaction is not necessarily affected significantly if the speed does not always measure up exactly to the one advertised...as long as their... + more

Published 20/01/2010Snow Leaves Businesses Stranded

Snow Affects Business as Usual for Many UK Companies

With the UK experiencing the worst snow for more than 40 years, the UK economy is set to be hit by a cost of over £2 billion due to employee absenteeism – approximately 14% of the UK workforce unable to get to work and costing roughly £0.5 billion a day.... + more

Published 11/01/2010Openreach Update Issue Warning

Openreach Release Serious Incident Update

Openreach have released an update to their MBORC declaration due to heavy snowfall which was originally sent on 21st December. It states: 'It is extremely rare for a national MBORC to remain in place for such a length of time but the unusually prolonged period of severe... + more

Published 07/01/2010Tax Rises Back Up to 17.5%

Application of 17.5% VAT Rate for Telecoms Billing

The standard rate of VAT was temporarily reduced to 15% on 1 December 2008 and it will return to 17.5% on 1st January 2010. AKJ has completed a review of the recent changes to the VAT rate and we are encouraging our customers to amend any reduced VAT rates to coincide with... + more

Published 05/01/2010Latest Technology Embraced by UK Consumers

UK Consumers Topping the Comms Polls

New Ofcom research reveals that the UK market continues to embrace the ever growing list of communications services. According to the new research which compared 11 countires: UK consumers text more than any other country seond only to the USA. UK consumers make the third... + more

Published 04/01/2010Improving Customer Complaints

Ofcom Helps CPs to Improve Customer Complaints

Ofcom have announced a range of proposals to help improve CPs’ processes for handling consumer complaints. The proposals include: Establishing some basic minimum standards for complaints handling for the telecommunications industry. Providing additional... + more

Published 21/12/2009Superfast Broadband Technical Reports Released

Superfast Broadband Reports Released

Ofcom have published three reports about super-fast broadband technology. The first examines the economics of different super-fast broadband technologies, titled 'Competitive Models in GPON' (Gigabit Passive Optical Networks). The second report, the 'GPON Market Review'... + more

Published 15/12/2009Previous 1 2 3 4 5 Next

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Billing Insider - Summer 2010

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