case studies

Displaying 1-5 of 5 articles

Affiniti Case Study

Affiniti, the communications integrator, has benefited from a pre-sales service offered by Aurora Kendrick James (AKJ) to significantly increase the success of its new sales bids. This has helped their customers save money and better understand their own telecoms estates. Who is Affiniti? Affiniti specialises in designing, implementing and managing intelligent communications solutions for private and public sector organisations. By combining strong network expertise and telecoms knowledge with vast business experience and a thorough understanding of IT challenges,... + more

Mencap Case Study

The UK’s leading learning disability charity has revolutionised its telecommunications strategy with a bespoke solution from Aurora Kendrick James that consolidates billing information and optimises call tariffs to deliver substantial cost savings. Who is Mencap? Mencap was founded in 1946 and is today the largest UK charity dedicated to learning disability. The charity provides housing and support and community support services for people with a learning disability and families and carers nationwide. An active voice in influencing government attitudes and... + more

Eurotel Case Study

Eurotel, one of the UK’s leading independent communications specialists, has implemented a ‘green’ strategy with the successful transition from paper billing to an e-billing solution, which has not only reduced the carbon footprint, but significantly reduced costs and enhanced their customer service by providing a range of additional billing functionality. Eurotel provides the latest voice, data and internet products to the SME marketplace. Over the past 15 years, Eurotel has gained its leading reputation through an understanding of customers... + more

NHS Greater Glasgow & Clyde Case Study

NHS Greater Glasgow & Clyde (NHSGG&C) one of the largest health boards in Europe has demonstrated the powerful benefits of better cost control and performance monitoring when it turned to AKJ for a unique telecoms solution. Background NHSGG&C is one of the largest health boards in Europe covering a population of 1.2 million with 44,000 staff. The board consists of 34 hospitals, 32 health centres, 114 clinics, resource centres, GP’s and management buildings with over 26,000 extensions. Customer Challenges As a large and complex organisation,... + more

Uniworld Case Study

Uniworld Communications was established in 1995 and has since grown to become one of the UK’s leading providers of telecommunications to businesses. Uniworld have been a WLR (Wholesale Line Rental) reseller since its inception in March 2003 & have now become one of Openreach’s top customers for line rentals. Uniworld have over 8,500 business customers throughout the UK and manage over 55,000 wholesale lines and channels. WLR3 - A Brief Explanation For a number of years Ofcom has pressed for further deregulation of the telecoms industry, specifically to improve... + more