Aurora Kendrick James (AKJ); one of the UK's leading providers of telecoms billing, management information and consulting services

Controlling Charges for 08 and 09 Calls

Wed, 04 Mar 2011 00:00:00 GMT

Ofcom published proposed wholesale charge controls on BT for calls made to 08 and 09. People use these numbers for many reasons including getting information about events, buying services and voting on TV shows. BT is required to provide services to other telecoms...

How Practical is Website Blocking?

Wed, 04 Feb 2011 00:00:00 GMT

Ofcom has been handed the task of discovering if the parts of the Digital Economy Act intended to block sites providing illegal content can be blocked.One of the main anti-piracy weapons in the Act is the ability to use the courts to block websites deemed to be...

Silent Calls Face Threat of Â£2 Million Fine

Tue, 03 Feb 2011 00:00:00 GMT

Companies that use automated telephone calls that leave householders hearing nothing can now be fined up to £2m, as parliament approved last September, increasing the maximum fine from £50,000. The silent calls can occur when companies dial several numbers at...

CPs Must Display New Complaints Procedure

Mon, 02 Jan 2011 00:00:00 GMT

The main change to existing requirements is that communications providers must now provide a standalone written complaints code which meets Ofcom’s newly published guidelines (it will no longer be acceptable merely to include complaints handling information in a more...

Ofcom Propose Reductions for Rural BT Wholesale

Thu, 05 Jan 2011 00:00:00 GMT

Ofcom have proposed reductions in the prices that BT Wholesale (BTW) can charge ISPs in parts of the country where BTW is the sole provider of wholesale broadband services - mainly in rural areas. Under Ofcom’s proposals, BTW will have to reduce charges to ISPs by...

0800 Numbers Free From Mobiles Proposed

Fri, 06 Jan 2011 00:00:00 GMT

Ofcom is proposing to standardise and simplify how a wide range of non-geographic numbers are priced which will help to promote transparency and competition in delivering services through these numbers. Under the new proposals there would be clear categories of numbers:...

Local Community Digital Hubs to be Installed

Fri, 06 Jan 2011 00:00:00 GMT

As part of an £830 million strategy to make sure the UK has the best broadband network in Europe by 2015, the Government have plans to put a digital hub into every community in the country. The hubs will act as central digital points in each community, with high...

Ofcom Begin Series of Public Meetings

Fri, 06 Jan 2011 00:00:00 GMT

Ofcom have published a draft annual plan for the next year and is holding a series of meetings aimed to provide an opportunity to those with an interest in the regulation of communications to be heard. The draft annual plan can be found...

Protecting Geographic Numbers

Tue, 03 Dec 2010 00:00:00 GMT

Ofcom recently published a consultation setting out proposals to safeguard the future of geographic phone numbers. The proposal suggests no changes to the UK telephone numbers. The full consultation, which closes on 18 February 2011, can be found here....

Wholesale Broadband Access Statement

Tue, 03 Dec 2010 00:00:00 GMT

Ofcom have published a statement on its Wholesale Broadband Access Market Review. Ofcom will limit the wholesale prices that BT can charge other providers to have access to its network to provide competing services in some areas of the UK. The full statement can be found...

Charges for LLU & WLR Services

Tue, 03 Dec 2010 00:00:00 GMT

The current charge controls for local loop unbundling (LLU) and wholesale line rental (WLR) services expire on 31 March 2011. Openreach has written to Ofcom offering a voluntary commitment to abide by the charge ceilings for LLU and WLR services listed in the table below...