AKJ WLR3 Update June 2009

AKJ is really pleased with the progress that has been made over the past few months on our new WLR3 module. AKJ recently completed one of the largest PSTN base “Transitions” so far with Openreach – this is the final stage of the WLR process where a reseller’s existing WLR2 lines are moved to the WLR3 system. We have also now completed the testing of our WLR3 ISDN30 product and we hope to be in position to also be able to offer fast track establishment on ISDN30 in addition to analogue PSTN lines. ISDN2 will follow shortly afterwards, meaning that the full project will be completed towards the latter part of this year.

We already have a number of customers using WLR3 and we are now taking registrations for all customers wishing to move to WLR3 analogue at this stage. Alternatively; should you wish to move to WLR3 for all of your services (analogue, ISDN30 and ISDN2), then this should be available on a fast track basis at the end of this year.

As with our WLR2 solution, we are offering full integration into the Affinity CRM platform; however we are also pleased to offer a wide range of additional enhancements and benefits to our customers including:

AKJ is making NO additional ongoing charge to our contracted Affinity CRM customers using WLR2 who wish to implement the WLR3 upgrade (please check with your account manager for qualification terms)
AKJ has NO transactional charges which means you will not have to pay any additional fees as you use the WLR3 functionality
Integrated ordering capabilities (fulfilment) for analogue lines (i.e. basic, premium and multi-line aux - ISDN2 and ISDN30 to follow later in 2009)
Automatic creation and billing of WLR products and services when ordering (i.e. no double keying of information)
Access to BT Openreach Dialogue services
Integrated line test and fault reporting capabilities, including appointment booking
Escalation of trouble reports