Corporate Communications Overview

AKJ’s Corporate Services are designed to provide large organisations with complete visibility and control of their telecoms usage, assets and costs. Managing a large telecoms estate has never been more complex. Internal users are demanding a greater number of telecoms and IT related services than ever before and supporting these growing requirements puts an ever increasing strain on telecoms and IT teams.

Having clear and accurate management information and tools to help manage this complex inventory of services, devices, users and suppliers is therefore essential if organisations are to avoid significantly overspending on telecoms related services. This process is often referred to as Telecom Expense Management (TEM).

In recent years, large telecoms users have been increasingly turning to their suppliers and advisors to guide them on the best methods to help them manage and control telecommunications costs and usage. AKJ is a market leader in this area with over ten years experience in working with Service Providers, ICT resellers, Professional Services firms and large Corporate customers to address the challenges they face, experience that we can provide to your organisation to meet your TEM and Reporting requirements.

Our Corporate Services support a wide range of telecoms management including:

  • Cost Centre Management & Billing
  • Invoice Processing and Tariff Validation
  • Abuse, Misuse & Fraud Reporting
  • Self Service Provisioning to Openreach
  • Inventory Management
  • Managed Call Logging, Answer Performance & Call Management
  • Extension Level Billing & Reporting
  • Mobile Expense and Personal Usage Management

Corporate Reporting Key Features & Benefits

  • Specialist team capable of meeting complex and bespoke customer requirements.
  • Significant experience backed by user case studies.
  • Experience in Fixed, Mobile, IP and Converged reporting requirements.
  • User friendly inventory and usage management tools
  • Access to AKJ’s Consulting Services team
  • In house development enables rapid tailoring of services to customer requirements.
  • White label option for delivery as part of a managed telecoms service.

 

 

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12/10/2010 - 12/10/2010
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Billing Insider - Spring 2010

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