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knowledge industry news One Hit Wonders No Recipe for Long Term Telecoms Savings Get Ready for a Cold Blast Corporate Drivers for Telecoms Poll Results WLR3 Poll Results New 111 Non Emergency Phone Number OTA2 Publish June Update Roaming Costs to Fall BT and 3 Join Forces to Cut Mobile Costs Ofcom Release 2008 Report AKJ WLR3 Update June 2009 0870 Call Rates Update Openreach Confirm WLR2 Withdrawal Date AKJ WLR3 Update January 2009 Hotspots Add to Customer Experience as Mobile Broadband Grows When is a Business Phone Not a Business Phone? When it’s an iPhone?Next Generation Broadband Update WLR3 – Opportunity or Threat?Making the Leap into the Corporate Market BT Raises Line Rental - Information Release AKJ Helps McDonalds Put Free Wifi on the Menu AKJ Talks to the Financial Times All My Boss Wants for Christmas is a Corporate iPhone Corporate Telecoms Costs – Can You Help?CMA Launches Communications Manifesto Proposed Changes in EU Regulation UK Businesses Pay £1 million a Day for Personal Phone Calls Value Added Billing Total TEM - Independent Report AKJ WLR3 Update October 2008 Ofcom publishes Annual Plan for 2011/12 New Research Into Faster Internet Speeds New BT Service Could Reduce Competition for ISPs Fines Possible Over Failure to Document Complaints Procedure VAT to Increase to 20 Per Cent Actions for Europe Orange and TMobile Merge Networks MVNO Poll Results Ofcom Release Annual Communications Market Report Premium Rate Fraud Scam Gartner Suggests Governments Should Implement Teleworking WLR3 - Industry Updates July 2010 WLR3 Enhancements Roll Out of Fibre Broadband has Doubled its Pace Debate on Practice of Internet Traffic Management Back Dated SDE Openreach Charges Update Digital Economy Act Introduction of New Openreach Escalation Process BT Wholesale to Reduce Fault Numbers T-Mobile and Orange Merger Approved Digital Bill Update Smartphones Take a Step Forward with Google Ofcom Statement on the Mobile Market Average Broadband Speeds Increase by 22% in 2009 Conserving Geographic Numbers UK Broadband Unfit for Future Charities Awarded 116 European Helpline Numbers Comms Provider Another Hit BT Wholesale Release New DEDS Platform
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best practice guides Best Practice for Telecom Expense Management Telecoms Acronyms Explained Gain Unique Insight into Your Customers Business - From an Unlikely Source Independent Report - Total Telecoms Expense Management Separating Business from Pleasure Bad Habits and Good Practice - Top Tips to Reduce Telecoms Expense Telecom Expense Management – Asset or Liability What is a Bill?
billing update Ofcom Market Data Update WLR2 and WLR3 Analogue Line Price Reduction Ofcom Discuss Proposed Prices from Openreach AKJ Position on 15% VAT Ofcom publishes UK broadband speeds report Ofcom Focuses on Mobility OTA2 Publish Update Ofcom Publishes International Comms Report New Ofcom ISP Practice Code Ofcom Publish Q3 Update Ofcom Introduces 116 European Helpline Numbers Ofcom publishes statement on super-fast broadband Green light for faster broadband Suppressing Call Itemisation and Billing to Specific Numbers Ofcom Telecommunications Market Data Update Q1 2008 Business Exchange Line Price Review Ofcom Continues Confusion Over Future of 087 Numbers BT Announce Significant Billing Changes for Voice Customers on Business Tariffs OTA2 Publish February Update Ofcom to Strengthen Rules Ofcom proposes mobile roaming for 999 calls Ofcom Publish Fixed Line Reports BT Price Notification Ofcom publishes Consumer Bulletin Openreach Connection Charge Cut Ofcom Publishes Revisions to Mobile Termination WLR2 Withdrawal Date - Subject to Confirmation Openreach Price Notification OTA2 Publish Update Mobile Consumer Advice Video from Ofcom Openreach Confirm WLR2 Withdrawal Date Reducing the Cost of 0870 Calls`Consumers Disputes Timeframe Slashed Ofcom Review Mobile Termination Rates Ofcom Publishes Guide on Superfast Broadband Ofcom to Drop 0870 Call Charges PhonepayPlus Issues 0870 Help Guide PhonePayPlus Code of Practice Ofcom publishes Consumer Bulletin Ofcom Release Leased Lines Charge Controls Statement Wholesale Line Rental Charges Ofcom Publishes Annual Report Uniworld Praise AKJ for WLR3 Efforts Fixed Line Broadband Speeds Published Consultation on Next Generation Networks New C&W Featureline Process Unveiled Office of the Telecommunications Adjudicator Update for July 2009 Faster Process for Transferring Mobile Numbers Ofcom Publishes Statement on Quality of Service Review Ofcom Publishes Consumer Connection Guide OTA2 Publish August Update Ofcom Publishes Telecommunications Market Data Update Ofcom Deregulates Retail Telecoms Market New Rules to Combat Dishonest Mobile Selling Openreach Release Q3 Product Portfolio Roadmap Consultation Produced on BTs Undertakings Office of the Telecommunications Adjudicator Update Wholesale Line Rental Charges Control Latest Updates from AKJ AKJ WLR3 Update October 2009 AKJ Acquired by Alternative Networks Digital Britain Report Published First WLR2 Withdrawal Milestone achieved New Broadband Information Microsite Launched by Openreach Ofcom Release Draft Annual Plan 2010 to 2011 Superfast Broadband Reports Released Ofcom Helps CPs to Improve Customer Complaints UK Consumers Topping the Comms Polls Application of 17.5% VAT Rate for Telecoms Billing Openreach Release Serious Incident Update Snow Affects Business as Usual for Many UK Companies Speed Not Main Contributor to Broadband Customers Satisfaction BT Launches Superfast Infinity Broadband New Landline Tax Office of the Telecommunications Adjudicator First 2010 Update Telephony Leaps Forward with Quantum Physics Increased Power Limits for 3G Mobile Operators Join to Develop Standard Apps Transatel appoints AKJ as its MVNO Billing Partner OTA2 Publish February 2010 Update BT Put Pressure on Ofcom for Access to Virgin's Network Adding Digital Music to Broadband Packages Could Earn ISP's Extra Revenue & Reduce Piracy Ofcom Release New Mobile Consumer Help Guide EU Data Roaming Cut Off Limit O2 Chooses 21CN Convergence With BT Wholesale Fines Implemented for Mis-selling Ofcom Help to Enable a Super Fast Broadband Britain Ofcom Publish Consultations to Reduce Termination Rates Proposals for New EU 116 Initiative Office of the Telecommunications Adjudicator Update for March 2010 Conserving Geographic Numbers Digital Bill Passes Second Reading How The Election Will Affect Telecoms ISPs React Angrily to Digital Economy Act PhonepayPlus Release Draft Code of Practice for Premium Rate Services Ofcom Review Retail & Wholesale ISDN30 Markets BT Wholesale Ask What SMEs Want Ofcom Publishes Disability Guide Ofcom Research Shared Duct Access Latest Update on Internet Copyright Infringement Landline Duty Scrapped Telecoms Contracts Slashed Mobile Masts Unlikely to Cause Cancer Reduced Mobile Number Transfer Times Looking at Consumer Satisfaction with Customer Service CPs to Include Dispute Details on Paper Bills Planned WLR3 Development for August 2010 Release Useful AKJ Documents - Glossary of Terms New Proposals for Statutory Report Speech Recognition Technology Study 3...2...1...WLR2 Countdown Running Do You Declare Accurate Broadband Speeds?Premium Rate Fraud Scam Ofcom Review Retail and Wholesale ISDN 30 Markets O2 Launch Sustainable Phone Rating System Ofcom Grant 3G Power Increase Vodafone CEO Calls for New Pricing Reviews Proposed Changes to the National Telephone Numbering Plan Power Increase for 3G Granted Changes to Charges for Fixed Termination Ofcom Seek Billing Approval Repeat Silent Calls to be Tackled Services for Disabled Customers Must Be Publicised More Race is On For Infinity New Funds to Fight Cyber Crime Changes to Numbering Plan UK Fourth in Best Place to Do Business Research to Identify Poor Mobile Reception Areas UK Trailing Behind With Internet Speeds Protecting Geographic Numbers Charges for LLU & WLR Services Wholesale Broadband Access Statement 0800 Numbers Free From Mobiles Proposed Local Community Digital Hubs to be Installed Ofcom Begin Series of Public Meetings Ofcom Propose Reductions for Rural BT Wholesale CPs Must Display New Complaints Procedure Silent Calls Face Threat of £2 Million Fine How Practical is Website Blocking?Controlling Charges for 08 and 09 Calls Latest Broadband Speeds Revealed Digital Act - Ofcom to Report Every Three Years Termination Rates Confirmed Best Way to Sell Rights to 4G Ofcom Approves Code of Practice for Premium Rate Services Proposed New Wholesale Prices for Openreach Ofcom Announces Budget Savings and Reductions Price Controls for ISDN30 UK Study into Local Fibre Access Deployment Number Porting Compensation Scheme Same Day PAC Number Release Ofcom Calls For CPs to Report on High Bills FCS Statement on the 4G Auction EU Law Benefits Consumers Recurring Openreach Issues Continue Ofcom Publishes Latest Broadband Speeds Research BT Wholesales Charges Latest Customer Service Levels Revealed Consumer Experience Report Released Extension to Exemption for Broadband Connections Managing Internet Traffic Ofcom Release Draft Annual Plan NGN Research Results Consultation on 4G Mobile Spectrum Award
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